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Option
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Description
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Online Support |
Provides direct help, support
pages, control panel manual and instant
answers for hosting customers.
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Miva
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Installs Miva Empresa for
the domain, a program that is necessary if you want
to operate the Miva Merchant Shopping Cart or Miva Order
on your site. Click here for E-Commerce hosting
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Account
Management |
Provides detailed information
about your account. (More in-depth than the Account
Glance feature of the Control Panel.)
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File manager |
Similar to Microsoft Windows
Explorer in function, the File Manager Option in the
Control Panel allows you to perform file management
tasks such as creating files and directories, setting
the read, write or execute permissions on the files
and directories in your site, renaming or deleting files
or directories, and changing the password for directories
that are password-protected.
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Change Password |
Using the Change Password
option, you can change the password for your account.
This affects Control Panel, FTP and SSH access, but
does not affect the passwords for any e-mail accounts
you set up.
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Billing History |
Shows the entire billing
history and payment balance for your account.
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Resource Meter |
The Resource Meter option
provides a detailed view of disk space and transfer
data statistics that are more detailed than those that
show up in the Resources Available section of the Control
Panel.
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Email Support |
You can correspond via e-mail
with us by using the E-mail Support option. This option
allows you to submit a form-based e-mail directly to
our support staff.
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Phone Support |
The Phone Support option
not only shows you the phone number and other information
for us, it also shows you the information that your
hosting company has about you. This information may
be needed during the support call you place.
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Upgrade |
The Upgrade Control Panel
option allows you to add additional features to your
account and upgrade your account to another hosting
plan.
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Add Domain |
This feature is for resellers only!
There are two different types of domains you can add:
Added Domains and Parked Domains.
An Added Domain is an entirely new and separate domain
which is added under a different user name than the
main (original) domain. It has its own unique Control
Panel and Package but is billed to the owner of the
main (original) domain.
A Parked Domain is a domain name that serves as a "pointer"
to another domain. When people visit this parked domain
with their web browser, they are automatically sent
or forwarded to the domain that the parked domain is
pointing to. This concept is similar to the redirect
URL option available in the Control Panel, where users
who type in one URL are automatically sent to a different
previously determined URL.
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Mail Manager |
The Mail Manager option
provides several ways of managing the mail accounts
you set up on your account. Additionally, if Mailing
Lists have been set up for your account, you can manage
them using this tool.
Mailboxes for individuals or groups can be set up using
the Mail Manager option. The number of mailboxes allowable
on your account depends on the package your purchased
from your hosting company.
E-mail accounts can be set up to forward to other mail
accounts or to have automatic responses generated when
mail is received by the original account. Additionally,
Mail Manager allows you to delete e-mail accounts as
well as change passwords for e-mail accounts.
For a tutorial to set up
email check this link and see how easy it is.
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Web Mail
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Our POP email accounts can
also be accessed via our web based email. Of course
you can use your email reader like MS Outlook or Eudora
or other email reader to retrieve mail from the server.
(All accounts also include
POP mail accounts)
User Guide
in MS Word:
User guide in PDF:
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Site Statistics |
Many statistics about the
usage of your web site are available through the Site
Statistics option in the Control Panel. The statistics
are generated by the http-analyze program, by Rent-A-Guru.
Log files can also be download from the server.
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Mailing List |
The Mailing List option,
once installed, allows you to create and manage your
own mailing lists, which is an efficient way of communicating
with many people at one time.
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MS Frontpage |
If you are planning on using
Microsoft's FrontPage as the web-development tool for
your site, you will first need to enable FrontPage Extensions.
We support all versions.
Installing FrontPage extensions for your site does not
install Microsoft FrontPage on your computer. FrontPage
is a separate software application which you will need
to purchase and install on your computer. (Note: Some
computers come equipped with Microsoft FrontPage pre-installed.)
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Counter |
The Counter option allows
you to set up a hit counter on your site, which lets
you determine how many times the page on which the counter
resides has been visited. This counter is displayed
on the page and can be viewed in various counter styles.
Additionally, you can start the counter at any number
you set, and it will count hits and add them to that
number.
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Protect Directories |
Using the Protect Directories
option, you can limit the amount of access users have
to your site. You can specify a username and password
for the directory you are protecting. Each protected
directory can have multiple users (each with different
passwords if you prefer) who have access to it. Additionally,
the Protect Directories option can be used to remove
a user's access from a protected directory.
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Redirect URL |
The Redirect URL option
allows you to change the file that appears when a user
enters a specific file's web address.
Example:
There are a number of old URLs for your site's home
page that are no longer current, yet people still use
them. You don't really want people going to those old
URLs because either an outdated page will display or
they'll get an error.
Set up redirection for these old URLs, so that when
users enter them into their web browsers, the file at
your current URL displays instead.
If set up to forward your domain to an existing website
on the web, visitors will be transported instantly to
the url of your choice.
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WebGlimpse Search
Engine |
The Search Engine Options
allows you to install the WebGlimpse Search Engine on
your site. This tool allows users to perform searches
for content on your site. This is a great tool if you
have many pages and a lot of content.
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Form Mail |
Formmail allows you to use
a form to receive e-mail from your users. The Formmail
option provides step-by-step instructions on how to
set this up on your website.
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PGP |
PGP, which stands for Pretty
Good Privacy, is a method of encryption you can apply
to scripts that run on your web site along with the
e-mail you send through it.
PGP is software that you buy over the counter or on
the web. Using this software, you generate your own
PGP encryption "key". You must do this before you can
make use of the PGP option in the Control Panel.
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Mime Types |
Mime Types represent file
types as presented to your web browser. The Mime Type
option in the Control Panel allows you to specify which
types of files you can open with your web browser.
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Anonymous FTP |
Anonymous FTP (File Transfer Protocol)
is a method by which your guests can upload content
(files) to an incoming directory.
To make use of Anonymous FTP, your users would need
to know the FTP utility included in their operating
system, or use one of several available FTP programs,
such as WS-FTP or Cute FTP.
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Archive Manager |
The Archive Manager option
provides a method of backing up files on your site by
compressing them. It is always good practice to back
up files in case damage should occur to original files.
Compressing files allows you to reduce the amount of
storage space your files take up, thus freeing more
space for you to work with on your site.
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PGP Mail |
The PGP Mail option provides
you with instructions for using PGP Mail in forms on
your site. This option should be used in conjunction
with the PGP and Formmail options.
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SSH |
If you have SSH (Secure
Shell) software on your PC, you can use this option
to telnet securely into your site's server (uses RSA
authentication).
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Secure Server |
Allows you to install a
secure certificate (Verisign or Thawte) on your site.
This certificate must be purchased in advance from either
Verisign or Thawte. This option helps you generate a
request for this certificate.
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MySQL Database |
The MySQL option in the
Control Panel allows the setup of a MySQL database on
your site. Once the database has been installed, there
is documentation available within the MySQL Option for
managing the database. This procedure shows you how
to install MySQL and provides a basic overview of the
screens you can expect to see within this option.
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Virtual Name Servers |
This is for reseller
accounts only. Your own name servers!
Your reseller account gets its own primary and secondary
name server for you to use with all your hosting clients.
(example). NS.THISISYOURDOMAIN.COM AND NS2.THISISYOURDOMAIN.COM.
We become invisible to your clients, you become the
hosting company!
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Network Trouble
Shooter |
Allows you to use the Traceroute
utility which shows the path on the web that information
travels in order to get from one location to another.
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