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E-
MAIL
S
UPPORT
©
44
3.
In the
Additional E-mail
field, type the e-mail address of
any accounts to which you would like the support
response sent. Support will automatically send their
response to the e-mail account you have set up under
your site account; if you do not check that e-mail
account frequently, you should enter the address of a
regularly used e-mail account. This field is optional.
4.
In the
Description
field, type a detailed message
explaining as thoroughly as possible, the exact nature
of the problem for which you are requesting support.
Note:
·
The
Subject
and
Description
fields are required. If not
completed the e-mail will not be sent.
5.
If at any time you would like to clear the entire form
and start over again, you can do this by clicking on the
Clear
button near the bottom of the page.
6.
When you have filled in the required fields on this form,
select the
Send Support E-mail
button. A message
appears indicating the e-mail has been sent.
7.
Once the e-mail is sent, you can return to the main
Control Panel page by selecting the
Control Panel
link,
located in the upper right corner of the top frame.
